Terms Of Service

1. OVERVIEW

This website www.parrotinnn.co.za is owned and operated by Parrot Inn (Pty) Ltd based in South Africa, trading as Parrot Inn and with registration number 1995/026414/23 and Directors Guy Cohle Reyneke , Parrot Inn Ltd is a business in the retail pet industry and this website allows you to shop online for pet products. We offer this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our site and/ or purchasing pet products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit/debit/cheque card information is always encrypted during transfer over networks.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Products and Services.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, images, pricing, promotions, offers, product shipping charges, transit times and availability.

  • We reserve the right to correct any such errors, inaccuracies or omissions, to change or update information.

5. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6. LIMITED AVAILABILITY

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy. Our Returns and Refund Policy may be read online www.parrotinnn.co.za/returns and refund policy

Products cannot be reserved to be bought at a later stage, and placing an item in your cart without completing the order does not constitute a “sale”. This means that we may remove any product(s) from your cart before the sale actually takes place. We cannot be held responsible if the product(s) you added to your cart have become unavailable when you try to complete the sale.

7. PRICING

The price of each product is given on the site. Online prices and store prices are not identical. 

The price reflected on the site is not the regular retail price that Parrot Inn charges for the product.

8. PAYMENT

Payment Options

Payment may be made via Visa, MasterCard credit/debit/cheque cards and EFT.

Credit/debit/cheque card acquiring and security

All online card payments are processed by the Payfast Internet Payment Gateway. Card Holders may go to www.payfast.co.za to view Payfast’s security and fraud policies. (https://www.payfast.co.za/security-fraud).

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is the South African Rand (ZAR).

Responsibility

We take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

9. ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit/debit/cheque card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please find the link to our Privacy Policy on our website footer.

11. REFUSAL, LIMITATION, AND CANCELLATION OF ORDERS

We reserve the right to refuse processing of payment for any order and/or to cancel any purchase, partially or completely, with notice given to you. We will be liable for reimbursing you the Rand value paid, only if you have already paid for the cancelled order (No delivery fee will be refunded).

For more detail, please review our https://parrotinnn.co.za/pages/refund-policy

12. INDEMNIFICATION

You agree to indemnify, defend and hold harmless the website owner, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS

Our logos, images, marks, trade names and source codes are our trademarks and no person may use them without our permission. The web site owner asserts and reserves all its rights, including moral rights, in this regard. Any other trademark or trade name that appears on our marketing material is the property of its respective owner.

We grant to users a personal, non-exclusive, non-assignable and non-transferable license to use, print and display all content and information on any machine of which the user is the primary user for non-commercial purposes only.

14. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole discretion you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

16. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

17. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

25. CONTACT INFORMATION

Questions about the Terms of Service please contact Customer Service:
parrotinnn@gmail.com
Telephone: 012 654 6251